Confused about how to redeem eBay gift card? This simple, step-by-step guide walks you through the entire process—online, on the app, and more.
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Ever held an eBay gift card and thought, “Now what?” You’re not alone. Figuring out how to redeem eBay gift card can feel like solving a puzzle with missing pieces.
To redeem an eBay gift card, log into your account, go to checkout, and enter the 13-digit gift card code and 4-digit PIN. It’ll apply to your order automatically. You can also add it to your account under the Gift Cards section for later use.
I’ve been there. Whether it was a birthday gift or a reward from an online survey, I wanted to make the most of it—and fast.
Here’s the good news: redeeming your eBay gift card is actually super simple when you know where to click. You can do it online, through the app, or even save it for later.
In this post, I’ll walk you through everything step by step, share tips I’ve learned the hard way, and help you troubleshoot the most common issues, like invalid codes or redemption limits.
What you’ll learn in this article:
- How to redeem an eBay gift card in 3 different ways
- What to do if your code isn’t working
- Where to buy legit eBay gift cards and check your balance
Key Takeaways:
- Redeem your eBay gift card during checkout or save it to your account for later.
- You can redeem on both desktop and mobile—I'll show you how.
- If your code isn’t working, don’t panic. I’ll explain what to do next.
What You Need Before Redeeming (Checklist)
Before you jump in, here’s a quick list to make sure you’re ready:
- Your 13-digit gift card number
- The 4-digit PIN (scratch-off or digital)
- An active eBay account
- A U.S. shipping address (important for eligibility)
Make sure your item accepts gift cards too—some categories like Real Estate don’t.
How to Redeem eBay Gift Card at Checkout (Step-by-Step)
Let’s start with the most common method: using your gift card while checking out.
- Log in to your eBay account.
- Add the item you want to buy to your cart.
- Head to the checkout page.
- Under “Add coupons or gift cards,” click the link.
- Enter your 13-digit code and the 4-digit PIN.
- Click "Apply." Boom—your gift card balance will be used instantly.
I usually do this on desktop, but the steps are almost the same on mobile.
How to Redeem eBay Gift Card on App (Step-by-Step)
Yes, you can redeem your gift card using the eBay mobile app—and it’s just as simple.
- Open the eBay app and log in.
- Tap on the item you want to buy and go to checkout.
- Scroll to the “Gift cards, coupons, and eBay Bucks” section.
- Tap “Enter code.”
- Enter your gift card number and PIN.
- Tap “Apply.”
Done. I’ve used the app to buy everything from phone cases to headphones—no issues.
How to Redeem eBay Gift Card Online Without Checking Out
Want to save the gift card to your account instead of using it right away? Here’s how:
- Go to ebay.com and sign in.
- Head to the Gift Cards section in your account.
- Click “Redeem a Gift Card.”
- Enter the card number and PIN.
- Click “Redeem.”
Your gift card balance will now be saved in your account for later use.
Troubleshooting: What If Your Code Isn’t Working?
This part used to trip me up. If you enter the code and it says “invalid,” here’s what to check:
- Is the code correct? Double-check for typos.
- Has it already been used? Contact the sender if it was a gift.
- Wrong region? Some cards only work in the U.S.
- Expired? eBay gift cards don’t expire—but they can’t be used on ineligible items.
If you’ve checked everything and it still doesn’t work, call eBay gift card customer service at 1-866-540-3229.
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eBay Gift Card Customer Service: How to Get Help
When all else fails, don’t stress. I once had a code that just refused to work, even though I hadn’t used it. One quick call to customer support, and they fixed it in 10 minutes.
Here’s how to reach them:
- Phone: 1-866-540-3229
- Live Chat: Available on eBay Help
- Hours: Usually 5AM–10PM PT, Monday through Friday
Tip: Keep your gift card handy—they’ll ask for the code.
How to Redeem eBay Gift Card Without Redeeming
Okay, I know this sounds a bit weird—“redeem without redeeming?” But what this really means is you’re saving the gift card balance to your account without spending it right away. I’ve done this when I wanted to keep my balance ready for a bigger purchase later, like when I was eyeing a new pair of wireless earbuds but hadn’t decided on the brand yet.
Here’s how I did it:
- Logged into my eBay account.
- Went to the Gift Cards section under account settings.
- Clicked on “Redeem a Gift Card.”
- Entered the 13-digit card number and the 4-digit PIN.
- Clicked “Redeem.”
The card wasn’t used to buy anything immediately, but the balance got saved to my account. So next time I checked out, the system automatically applied it—no need to re-enter anything.
More> How to Redeem Gift Card Amazon in 2025 (Step-by-Step Guide)
This method is super helpful if you want to lock in the balance but aren’t ready to use it. Plus, you don’t have to keep the card around or remember where you saved the email.
Where to Buy eBay Gift Cards Online (Safely)
I’ve bought a few eBay gift cards over the years—some for myself during big sales, and others as birthday gifts. But one thing I learned the hard way: never buy them from sketchy places. A friend once bought a “discounted” card off a random Facebook group, and yep—it was a scam.
Here’s where I personally buy gift cards now:
- Directly from eBay: The safest and easiest. You can choose physical or digital cards.
- Retailers like Walmart or Target: I usually pick one up when I’m already shopping there. Easy checkout, and I get the card immediately.
- Online gift card sites like GiftCards.com: They’ve been reliable so far, but I only use the big, known platforms—never shady-looking websites with too-good-to-be-true offers.
Whenever I’m unsure, I check eBay’s list of authorized sellers. If they’re not on it, I skip them. A few dollars in “savings” isn’t worth risking the whole balance.
What Is an eBay Gift Card Code?
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If you’re holding an eBay gift card—whether it’s plastic or digital—the code is the 13-digit number that you’ll need to redeem the balance. You’ll also have a 4-digit PIN that’s used for security. On physical cards, the PIN is usually hidden under a scratch-off panel. For digital ones, it’ll show up in the email.
When I first used an eBay card, I thought just the big number on the front was enough. But when I tried to apply it, it asked for the PIN too, and I had no idea where it was. Turns out, it was on the back under a silver strip I hadn’t noticed.
These codes are sensitive. If someone else gets their hands on it, they can redeem your balance before you do. That’s why I never share mine and always redeem it as soon as possible—or save it to my account.
So yeah, that little code is the key to your eBay shopping spree—treat it like cash.
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Conclusion
How to redeem eBay gift card is a lot easier once you know the steps—and I hope this guide made everything clear. Whether you’re redeeming at checkout, saving it for later, or troubleshooting issues, you’ve got everything you need to use your card like a pro.
I’ve used eBay gift cards for everything from buying tech gear to surprise gifts—and I always check balance and expiration details before using them. If you ever run into trouble, eBay’s customer service is solid.
Go ahead and redeem your card now—you’ve got this!
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